SRD SASSA Status Check

SASSA delay: The delay might be due to SASSA still verifying your details and taking time to provide you with the payment date. This verification process is crucial to ensure that all the information provided is accurate and that the grant is disbursed to the rightful recipient. If you experience a delay, you can follow these steps:

Regularly check the SASSA website: Updates regarding payment dates and verification status are often posted on the official SASSA website. Logging in with your ID number can provide real-time information about your grant status.

Stay patient: Sometimes, delays are inevitable due to the high volume of applications SASSA processes daily. Allow a reasonable amount of time for them to complete the verification.

Contact SASSA: For assistance or information regarding your SASSA R350 grant, you can contact the SASSA Contact Centre through two main channels. Initially, you can reach them by dialing 0800 60 10 11. Alternatively, consider visiting local SASSA offices in person for a more direct inquiry. When contacting SASSA, have your ID number and any relevant application details ready to expedite the process. Here are additional steps to follow when contacting SASSA:

Prepare your documents: Ensure you have all necessary documents, such as your ID and any communication received from SASSA.

Be clear and concise: Clearly explain your issue and provide all relevant information to the SASSA representative to help them assist you efficiently.

Check your bank details: Ensure that your banking details are submitted and verified. If there are any issues, you may need to update your banking details to resolve them. This is an important step because incorrect or outdated banking information can delay the payment process. Here’s what you can do:

Verify your banking details online: Log in to the SASSA website to check if your banking details are correctly entered and verified.

Update your banking information: If there are errors, promptly update your banking information through the SASSA website or by visiting a local Sassa office.

Confirm with your bank: Sometimes, the issue might be on the bank’s end. Contact your bank to ensure they have received the correct information from SASSA and that there are no holds or issues with your account.

By following these steps, you can address the common issues that might be causing the delay in receiving your SASSA R350 payment date and ensure that you receive your grant promptly.

• Minimum Bank Balance Requirement: Sassa verifies your bank balance during application processing. If your bank account balance exceeds a specific threshold, typically around 624 Rands, your application for the R350 grant is likely to be declined. The grant aims to provide financial assistance to individuals with no income source to meet their basic needs.
• Exclusion Criteria: If you receive income from other government sources, your Sassa application may not be approved. This includes funds from the Unemployment Insurance Fund (UIF), the National Student Financial Aid Scheme (NSFAS), or any other government social security grant.
• Age Eligibility: The Sassa SRD grant has a specific age range for eligibility. If you fall outside this range, your application will be declined.
• Incorrect Application Information: Providing inaccurate details in your Sassa application can lead to rejection. Sassa meticulously examines all the information you provide, including your ID number, income details, bank account information, mobile number, residential address, and living conditions. Any discrepancies in this information can hinder your application’s progress.
• Delays and Appeals: Even if your bank balance meets the requirement and your application details are correct, there might be delays in receiving your grant. With millions of applications to process, Sassa prioritizes verification, which can sometimes lead to delays or even application cancellation. If you believe there’s an error in the decision, you have the right to file an appeal.

• Appeal the Decision: If you believe Sassa made a mistake in declining your application, you can submit an appeal. The Sassa website provides a dedicated appeals process to challenge the decision.
• Re-apply with Updated Information: In case your application was rejected due to incorrect details, you can re-apply by providing the accurate information.
• Wait for Further Communication: Sometimes, delays occur due to high application volume. Sassa might require additional information from you, and they will reach out if that’s the case.

What Happens During Verification

• Sassa will verify your application details against various government databases, such as the Department of Home Affairs. This process ensures you meet the eligibility criteria for the SRD grant.

When Will I Know About My Application?

• Sassa does not provide a specific timeframe for how long a verification process might take. However, they advise applicants to wait up to 90 days after submitting their application.

What Happens After Approval

• If your application is successful, you will receive an SMS notification from Sassa to the phone number you provided during the application process. The message will request your bank details to initiate the payment process.

Payment Processing Time

• The turnaround time for Sassa to process your payment after approval is up to 7 business days. It is important to remember that there are no set dates for Sassa SRD grant payments.

What Does “Referred” Status Mean?

• If your application status is “referred,” it signifies that Sassa has forwarded your application documents to other government departments for further verification of your details. Once the verification is complete, the outcome will be reflected in your application status.

Step 1: Open your web browser and navigate to the official Sassa SRD Grant Status Check webpage at https://srd.sassa.gov.za/sc19/status.

Step 2: On the webpage, locate the designated fields. Here, you will need to enter your South African ID number exactly as it appears on your ID card. Then, enter the same phone number you used during your Sassa SRD Grant application process.

Step 3: Once you’ve entered your ID number and phone number accurately, click the button labeled “Check Status”. The webpage will then process your information.

Step 4: The webpage will display your Sassa SRD Grant application status. The status message will inform you whether your application is pending, approved, declined, or if it requires further action.

• Pending: This indicates that Sassa is still reviewing your application.
• Approved: Congratulations! Your application has been successful. You can expect an SMS notification from Sassa with further instructions regarding your grant payment.
• Declined: Unfortunately, your application has not been approved. You may be eligible to appeal the decision within a specific timeframe.

• Dial *120*3210# and follow the prompts on your screen. This is the most recommended method.
• If the first code doesn’t work, try dialing *120*69277#. Follow the instructions displayed on your phone.
• Important Notes:
• You’ll need to enter your South African ID number when using these USSD codes.
• These codes are free to use, and you won’t be charged for checking your balance.
• After using a USSD code, you should receive an SMS notification with your current Sassa SRD Grant balance.

• You can also check your balance online by visiting the Sassa website (https://srd.sassa.gov.za/) and logging in to your account (if you have one).
• If you don’t have access to a mobile phone or the internet, you can visit your nearest Sassa office to inquire about your balance.
• However, bringing a valid ID is required when visiting a Sassa office.

• Checking Your Application Status
• Online: Visit the Sassa SRD Grant Status Check webpage (https://srd.sassa.gov.za/sc19/status) and enter your ID number and phone number used during application.
• Checking Your Balance
• USSD Codes: There are two USSD codes you can use on your phone: 1203210# (recommended) or 12069277#. Enter your ID number when prompted, and you’ll receive an SMS with your balance. (Free to use)
• Sassa Website: If you have a Sassa account, log in to the Sassa website (https://srd.sassa.gov.za/) to view your balance.
• Sassa Offices: Visit your nearest Sassa office to inquire about your balance. Bring a valid ID for verification.

• The post office withdrawal method is no longer available for Sassa SRD R350 Grant payments.